Within our industry, security is an extremely high profile issue and therefore one of BAA’s most important functions. Security staff make up nearly half of all our employees and they work around the clock to ensure that stringent security levels are met and that our passengers are safe and secure at all times – and we’re always on the lookout for people seeking a career in this vital area.

Airport security officers are there to provide a safe environment for staff and passengers as they embark on their journeys, and control access to restricted areas. Every day, you will come into contact with a huge variety of people from different countries and cultures, so excellent communication and customer service skills are essential. You’ll need to be sensitive to their needs and issues while at the same time efficient and reassuring in enforcing a highly secure environment by operating X-ray equipment, searching passengers and luggage and checking ID and vehicles.

Great customer service and a friendly smile can make a huge difference to someone’s journey, so ideally you will have experience in a similar customer facing role. Of course, you’ll receive full and ongoing training as well as having the opportunity to develop your career through studying for NVQ certificates. All we ask is that you can demonstrate excellent observational skills alongside full-colour vision and be a fluent English speaker.

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