Accepting a job at BAA can be just the start of a long and exciting career. Within such a large and varied organisation there are many opportunities to move between departments and transfer your skills to new areas you may not have considered before. Every year we invest over £6 million in developing our staff, expanding their skills through practical or academic training.

From hands-on apprenticeships to managerial positions, everyone at BAA is given a clear route for their career development. We’ve even set up an intranet site, BAA Uni, to show everyone their career options and any opportunities to train, study and develop themselves, gaining real qualifications along the way.

Additional ways we promote your career development:

With hundreds of retail partners from high street stores to designer boutiques filling our terminals, there are many opportunities to begin a successful retail career. At Heathrow, we’ve set up the BAA Retail Academy to provide unique training opportunities to people looking to work in this area and also to support current BAA staff in the development of their customer service skills.

At Stansted Airport, we’ve set up the Stansted Academy to give help and advice to anyone looking for a career within BAA Stansted. The academy offers the following services:

• Recruitment services for airport employers
• Employment advice and guidance
• Airport skills training courses

We offer a free three-week training course covering everything from health and safety to what is required of anyone working in an airport environment. Following this, you will receive a certificate to say you’ve completed the course, and we will work with you to match the skills you have to any of our many vacancies and guarantee you an interview with an airport employer, helping you to find your perfect job.