We're committed to building a strong relationship with the local communities around our airports. This means giving something back to them through charitable donations, through educational partnerships and, of course, through jobs for local people.

We've learnt a great deal from the Terminal 5 inquiry. Since it started we have developed a new community relations strategy. We are supporting community activities including environmental projects, education partnerships, working with community groups and implementing vocational skills programmes.

Much of our work is channelled through the BAA Communities Trust, and so far the trust has made over £7 million of grants. The trust also aims to encourage staff volunteering and acts on initiatives proposed by BAA staff.