Medical help

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Heathrow is the UK’s only hub airport and an important economic asset. But today Heathrow is full and vulnerable to foreign competition.

Heathrow future growth

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Medical help

Emergency treatment

If you require emergency medical treatment, use any internal telephone to dial 222. The operator can make sure an ambulance is quickly sent to the right part of the airport. If you need help finding a telephone, please ask a member of airport staff.

Health centres

Basic treatment is provided at the Heathrow Health Centre on the ground floor of the Queens Building, between Terminals 1 and 2. It is staffed by qualified nurses. Opening hours are 07:00 - 19:00. For further information call +44 (0)20 8745 7047.

Pharmacies

Boots the Chemist has branches in all terminals at Heathrow, before and after security, where over-the-counter medicines and treatments can be bought. The branches before security in Terminal 1 and Terminal 5 also dispenses prescriptions – please call in advance on +44 (0)20 8897 2629 to check your medication is available.

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Flight connections

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Your transport

HelpKnow the rules

See what you can carry as hand baggage for departing flights.

Find your duty free allowance for flights departing to: