Contact us
Heathrow offers a wide range of exciting jobs. 68,000 people work at the airport, 4,500 of them employed directly by BAA.
Our address
BAA, Heathrow Airport, 234 Bath Road, Hayes, Middlesex, UB3 5AP, United Kingdom
Heathrow Airport general enquiries
Telephone: +44 (0)870 000 0123
Airline contact numbers
Heathrow lost property
Tel: +44 (0)20 8745 7727
BAA Advance
Tel: 0870 850 2825 (UK) or +44 121 410 5228 (outside the UK)
BAA travel sales
(book flights and hotels)
Tel: 0870 273 5248 (Sales only)
Book flights and hotels online
WorldPoints
Tel: 0500 084 084 (UK) or +44 (0)1252 644116 (outside the UK). Lines open Monday - Friday, 09:00 - 17:30.
Shopping information line
Tel: 0870 850 2825 (UK) or +44 121 410 5105 (outside the UK)
Flight information by SMS
Text LHR and your heathrow flight number to 82222
Heathrow Health Centre
Tel: +44 (0)20 8745 7047
Help bus
Tel: +44 (0)20 8745 6261
Heathrow Express
Tel: 0845 600 1515 (UK only)
Feedback
For journalistic enquiries only
Tel: +44 (0)20 8745 7224
Email: heathrowmediacentre@baa.com
Heathrow Academy
Tel: +44 (0)20 8475 6655
Email: heathrowcommunityrelations@baa.com
Corporate responsibility
Email: heathrowenvironment@baa.com
Aircraft noise
Tel: 0800 344 844 (UK omly)
Email: noise_complaints@baa.com
Careers
Tel: +44 (0)141 585 6000
Email: BusinessSupportCentre@baa.com
Commercial property lettings
Tel: +44 (0)7843 328478
Email: baaproperty@baa.com
Community relations
For enquiries from the local community
Tel: 020 8745 5791
Email: heathrowcommunityrelations@baa.com
BAA Photo Library
Tel: +44 (0)1992 501134
BAA Video Library
Tel: +44 (0)800 6527878