Retail

These days shopping and travel go hand in hand. At BAA, we've been leading this growth, developing new ways to integrate shops into terminals and make the whole experience more enjoyable. Our retail activity falls into two main categories:

Management: We're closely involved in the management and marketing of commercial activities at our UK airports. This includes shopping, catering, financial services, travel services, car parking, telecommunications and advertising.

World Duty Free: This is our wholly owned tax and duty free business. It operates over 64 stores across our UK airports and has grown to become a household name in airport shopping.

We use research to refine the mix of our outlets and brands to make sure passengers get the goods they want and companies get maximum value from their investment. And, to drive people into the stores, we offer a range of advertising options. Just visit media@BAA for more information.

Our success in UK airport retailing means that we have also won international contracts to run retail operations at both Pittsburgh and Boston Logan airports in the USA.