FAQs - Our company
Search Heathrow
FAQs - Our company
I want to work for BAA. How do I find details of any jobs available?
How do I view and order airport photographs?
How do I advertise at BAA airports?
Where can I find out about corporate responsibility at BAA?
Where can I find details about the Heathrow Academy?
What is the BAA Communities Trust?
I want to view BAA’s latest news
I am a student and would like background information and statistics
Who do I contact about recycling at BAA airports?
Who do I contact about aircraft noise?
Who do I contact about sponsorship (community projects etc)?
What is the current airport tax imposed on passengers?
I want to work for BAA. How do I find details of any jobs available?
Full details about careers at BAA, how to apply and any current vacancies are available online.
How do I view and order airport photographs?
The BAA Aviation Photo Library is a specialist library featuring airport and aviation photography which is available to image buyers and businesses for a negotiated fee.
Find out about ordering photos here
How do I advertise at BAA airports?
There are a unique range of advertising opportunities available at BAA airports. Be inspired by the amazing space we offer and find details on our partners.
More about advertising at our airports
Where can I find more information about BAA’s approach to corporate responsibility?
We believe in responsible development. We recognise that the aviation industry cannot grow unless it tackles its global impacts and are committed to actively engaging with our stakeholders to continuously improve our sustainable development programme.
Where can I find details about the Heathrow Academy?
The Heathrow Academy on Bath Road (formerly the Visitor Centre) provides a staff induction/training centre and superior conferencing facilities. The Academy also includes an exhibition aimed particularly at local schools, celebrating some of the highlights of Heathrow past and present whilst speculating on the future of the airport and aviation.
Learn more about Heathrow Academy
What is the BAA Communities Trust?
The BAA Communities Trust is BAA’s own charity.
Find out about the BAA Communities Trust
I want to view BAA’s latest news
All our news releases are published online.
I am a student and would like background information and statistics about BAA airports
Each airport website has an area containing a wealth of information from history, facts and figures, to who does what and where you can fly. Click on the airport of your choice to access this area:
Who do I contact about recycling at BAA airports?
Our airport corporate responsibility contacts – click on the airport of your choice:
Who do I contact about aircraft noise?
Each of our airports has a dedicated noise enquiry telephone number. Click on the airport of your choice:
Who do I contact about sponsorship (community projects etc)?
Our airport corporate responsibility contacts – click on the airport of your choice:
What is the current airport tax imposed on passengers?
Airport tax is called Air Passenger Duty (APD) and is imposed on passengers by the government. BAA is not involved in either levying or collecting this tax. It is paid when passengers book their ticket with the airline, and collected by the Government once the journey has taken place. There are different rates of APD depending on the ticket types and journey type (ie EU/non-EU). For further information see HM Revenue & Customs website. Taxes and charges are explained by the Civil Aviation Authority (CAA) website. For information on airport charges, which are imposed by BAA on airlines (not a tax), please see our regulation information page.