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Flying Messenger Plus

This service keeps you updated on the progress of the flight you are interested in, rather than the single snap-shot alert as provided by Flying Messenger. You need to specify the date as well as the other information that we ask you to provide for the basic Flying Messenger alerts.

How to use Flying Messenger Plus

You send a text message (SMS) to 82222 with the following information:

  • Airport Shortcode (as below)
  • Flight Number
  • ARR or DEP (for arrivals or departures information)
  • Date

Airport name

Airport short code

Heathrow

LHR

Gatwick

LGW

Stansted

STN

Glasgow

GLA

Edinburgh

EDI

Aberdeen

ABZ

Southampton

SOU

For arrivals information:

eg lhr ba123 arr 150106

Example arrivals SMS We will then automatically send you a confirmation alert and up to three* status alerts.

Alert 1: Confirmation of receipt of request for service.

Alert 2: Status of flight 12 hours prior** to scheduled touch-down.

Alert 3: Updated status of flight when the flight is on its final approach.

Alert 4: Updated status when baggage is in the Arrivals Hall.

For departures information:

eg lhr ba123 dep 150106

Example status SMS You tell us the flight you are catching and we'll automatically send you a confirmation alert and up to three status alerts*.

Example departure SMS

Alert 1: Confirmation of receipt of request for service.
Alert 2: Status of flight 12 hours prior** to scheduled departure.

Alert 3: Updated status of flight four hours prior to scheduled departure.

Alert 4: "GATE OPEN" will be sent when the departure gate number is announced and the airline is ready to board.

Example status SMS

Pricing information

The Flying Messenger Plus service costs 75p*** plus standard network message rate (including VAT) for each request and can be booked up to two weeks in advance. If you have a query about the Flying Messenger service please email us on sms_feedback@baa.com. Please note emails will be responded to between 08:30 and 16:30, Monday to Friday.

For more information about the Flying Messenger Plus service and more, please download an electronic version of the Flying Messenger leaflet here.

Please click on the image to download the free plug-in which you may need to view our PDF files.


* The number of alerts you receive will depend on how close to scheduled take-off/landing you request the service. You will only be charged for the alerts you receive.
** If you request the Flying Messenger Plus service inside the 12-hour window the second alert is sent immediately.
*** If you are using a pre-paid SIM card the service can only be used if you have enough credit to cover the cost of the service.

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