Arrivals - Heathrow Terminal 5
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Heathrow is the UK’s only hub airport and an important economic asset. But today Heathrow is full and vulnerable to foreign competition.
Arrivals - Heathrow Terminal 5
The arrivals concourse is on the ground floor of the terminal building, on the same level as the Interchange Plaza.
Download a printable map of Terminal 5
After landingOn leaving the aircraft, follow signs for arrivals to go through passport control (international passengers only), baggage reclaim and Customs.
Catching a connecting flight? If your baggage is checked through to your final destination, follow the Flight Connections signs when you leave the aircraft.
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Need refreshments, travel essentials or a last-minute gift? It's all at the airport.
UK currency is available at the bureaux de change in the arrivals hall.
You can organise car rental at the hire companies' desks in arrivals or pre-book.
Getting on your wayAs London's gateway to the world, Heathrow is incredibly well connected. Whether you're travelling on by car, train, bus, taxi or bike, our To and from Heathrow section has all the information you need.
Looking for a hotel? For information about reserving a room, visit our hotel booking page.
Special needsIf you'll need assistance while you're at Heathrow, visit our special needs information pages.
Further informationIf you still have questions, check our Arrivals FAQ. If your query isn't covered, find out how to get in touch on the Contact us page.
Your transport
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